Pharmacy Technician

Title: Pharmacy Technician

Mandatory skills:

pharmacy

administrative support,

word processing, spreadsheet utilization,

customer service, calls, call center,

clinical, healthcare, social services,

prior authorization process, data entry, filling of prescriptions.

Description:

Position Summary

This position takes incoming calls from members, providers, etc., providing professional phone assistance to all callers through the criteria-based prior authorization process. Maintains complete, timely, and accurate documentation of all approvals and denials, and transfers all clinical questions and judgment calls to the pharmacist.

Also assist with the prior authorization process, data entry, filling of prescriptions, and helping walk-in patients. Help with other functions as directed by the site leader.

Duties

At least 1 year of experience as a pharmacy technician coordinating activities in an administrative support function.

National pharmacy technician certification. Eligible for state registration, certification, or licensure per state regulations.

Advanced computer skills, including word processing and spreadsheet utilization.

Excellent customer service skills (written and verbal) are a must.

Experience

Minimum of one (1) year experience required in a customer service position with high-volume call center experience, preferably in healthcare, social services, or a similar service position.

Education

A verifiable high school diploma or GED is required.

The state license would be a requirement.

The national certification is preferred but is not required.

The St of CO will issue a provisional technician license for 18 months to allow time for national certification.

Notes:

Availability between Mon-Fri 8AM to 6 PM

The positions would be 100% on-site.

VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at for any complaints, comments and suggestions.

Contact Details :

Account co-ordinator: Dinesh Kumar Udaya Kumar, Phone No: (847) 461-3640, Email: /

Account co-ordinator: Keerthana Bathrappan, Phone No: (847) 278-2460, Email:

VIVA USA INC.

3601 Algonquin Road, Suite 425

Rolling Meadows, IL 60008

http://www.viva-it.com