Store Manager

Store Manager – Stow (Full Time, 37.5 hours per week)

Location: Stow

Job Type: Full Time (37.5 hours/week)

About the Brand

This is more than just fashion — it’s about creating timeless style inspired by the British coast and designed for life’s best moments. With quality, character, and a sense of heritage stitched into every piece, this premium lifestyle brand is known for its classic design, exceptional service, and a people-first culture.

Since launching in the early 90s, the business has been built on values of collaboration, kindness, and creativity — celebrating achievements and putting the customer experience at the centre of everything.

The Role: Store Manager

As Store Manager, you will take full ownership of your store’s performance. You’ll be responsible for driving sales, hitting KPIs, and leading your team to consistently deliver outstanding customer service. You’ll foster a positive working environment where people thrive, while upholding high standards in visual merchandising and brand representation.

Key Responsibilities

Drive store performance, delivering like-for-like (LFL) sales growth and strong KPI results

Maintain excellent visual merchandising standards, ensuring stock is well presented and available

Lead day-to-day store operations and ensure alignment with senior retail leadership

Recruit, train, develop, and performance manage your team effectively

Uphold brand integrity through team conduct, presentation, and uniform standards

Manage payroll and store expenses within budget

Create a customer-focused culture where service excellence is the priority

About You

Essential:

Strong background in customer service and team leadership

Commercially aware and target-driven

Excellent visual merchandising skills

Confident communicator and team motivator

Desirable:

IT literacy

Experience in managing underperformance constructively

Previous experience within a premium fashion or lifestyle brand

What’s on Offer

Uniform Contribution: Helping you look and feel your best at work

Pension Plan: Supporting your long-term financial wellbeing

Referral Rewards: Recommend great people and be rewarded

Professional Development: Access to ongoing training and clear progression paths

Supportive Culture: Work in an environment that values your growth and celebrates success

Apply Now

If you’re ready to lead with purpose and drive success in a store that values style, service, and team spirit — we’d love to hear from you.