Account Manager - State Farm Agent Team Member

Benefits:

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

ABOUT OUR AGENCY:

At Steve Metzler’s State Farm agency, we’re more than just an insurance office — we’re a friendly, family-oriented team that values a positive, supportive work environment. Enjoy great staff benefits including paid time off, health insurance, and opportunities to increase your earning potential through team contests and performance goals.

Steve has proudly called Pittsburgh home for the past 5 years and has enjoyed nearly 8 years with State Farm in the insurance industry. When he's not helping customers protect what matters most, he enjoys watching hockey and spending quality time with his wife and two dogs, Turbo and Baloo.

If you're looking for a place where you're valued, encouraged to grow, and treated like family — this is it.

ROLE DESCRIPTION:

As Account Manager - State Farm Agent Team Member for Steve Metzler - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

Establish customer relationships and follow up with customers, as needed.

Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification

Promote successful and long-lasting customer relations. QUALIFICATIONS:

Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred

Experiencing managing client relationships preferred

Interest in marketing products and services based on customer needs

Excellent communication skills - written, verbal, and listening

Dedicated to customer service

Able to anticipate customer needs

Able to effectively relate to a customer