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Jewellery Sales job description involves assisting customers, recommending and selling jewelry, achieving sales targets, and maintaining showroom presentation and inventory. Key responsibilities include building customer relationships, providing product knowledge on materials and craftsmanship, processing sales transactions, and conducting follow-ups. Qualifications typically include strong communication and customer service skills, a professional demeanor, and often some retail or sales experience, though specific gemological knowledge can be an advantage.
Key Responsibilities
Customer Service: Greet customers, assist them in selecting jewelry, and provide personalized service to ensure a positive shopping experience.
Sales & Target Achievement: Drive sales by effectively promoting products and meeting or exceeding individual and team sales goals.
Product Knowledge: Maintain detailed knowledge of jewelry products, materials, gemstones, craftsmanship, and current industry trends.
Sales Transactions: Accurately and efficiently process sales, handle payments, and manage any returns or exchanges.
Showroom Presentation: Ensure the showroom is clean, well-organized, and visually appealing by regularly updating displays.
Inventory Management: Conduct stock checks, assist with inventory, and help maintain accurate records.
Relationship Building: Follow up with clients after purchases to foster repeat business and build strong customer relationships.
Required Skills
Sales & Communication: Excellent verbal and interpersonal communication skills to effectively engage with customers and close sales.
Customer Service: A strong focus on providing outstanding customer service and ensuring client satisfaction.
Product Expertise: In-depth knowledge of jewelry products and an ability to answer customer questions and provide expert advice.
Attention to Detail: A keen eye for detail is essential for maintaining displays, managing inventory, and ensuring accuracy in transactions.
Professionalism: A professional and approachable demeanor is crucial for creating a premium shopping experience.