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Front Office Coordinator

Company:
MindPlus (Pvt) Ltd
Location:
Nugegoda, Colombo, Sri Lanka
Posted:
October 02, 2025
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Description:

About the Role

A reputed UK-based BPO is seeking a Front Office Coordinator to be the first point of contact for visitors, clients, and staff. The role requires maintaining a welcoming and professional reception area, ensuring smooth communication with internal and external stakeholders, and providing administrative support to facilitate efficient front-office operations.

Job Requirements

Minimum 1 year of experience in a similar role (front office, reception, or customer-facing).

Excellent command of English (written and spoken); proficiency in other languages will be an advantage.

Strong interpersonal and communication skills with a customer-service mindset.

Good organisational skills and attention to detail.

Ability to manage multiple tasks and work efficiently under pressure.

Professional appearance and demeanour.

Key Responsibilities

Greet and assist visitors, clients, and staff in a professional and welcoming manner.

Manage phone calls, emails, and inquiries, ensuring timely responses and follow-ups.

Coordinate with internal teams and external stakeholders for meetings and appointments.

Maintain the reception area and ensure it reflects a professional business environment.

Handle basic administrative tasks including documentation, record-keeping, and correspondence.

Support management and HR with front-office related coordination.

What We Offer

Competitive remuneration package.

Daily travel allowance.

Exposure to a dynamic BPO environment.

Career growth opportunities within the organisation.

If interested, please send your CV to

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