Corporate Recon Controller

Job Purpose

Ensure the reconciliation from transactional level to cash settlements is managed for the top corporate customers in SA Distribution as allocated. Ensure monies are collected timeously and reporting on allocated customers in the ERP system is accurate and complete.

Responsibilities

Send invoices and client statements to ensure payments are received timeously if and when required for allocated customers

Maintain accurate records of communication activity with the corporate customers

Maintain a high level of customer management and service internally and externally

Review and perform transactional and payment reconciliations on the top corporate customers daily

Submit regular feedback for the corporate customers as required.

Follow up on payments daily, to ensure payments are made timeosly for allocated customers

Updating customer information in line with internal control processes

Attend to calls professionally internally and externally

Ability to reconcile accounts and communicate findings to customers

Suspending customers that are overdue in terms of their credit terms.

Un-Suspend client accounts upon receipt of payment from clients.

Adherence to applicable legislation i.e., NCA etc.

Ensure that any differences in the transactional Reco

Process Management

Adhere to internal processes implemented by management as well as the approved credit policy

Approval to be obtained for any adjustments to credit limits or trading terms as per the credit policy as well as business and the customer.

Customer documentation kept safe and secure files, invoices etc

Filing of supporting documentation completed Adherences to CRM SLA`s put in place

No unauthorized changes to be made to customer accounts

No customer information is given to any unauthorized person

Administration

Conduct data entry into company systems, and review and verify the information to ensure accuracy and accessibility

Client & Customer Management (Internal)

Ensure a positive experience for internal clients by having courteous interactions with them

Internal Communications

Create positive experiences for clients by interacting courteously with them

Data Management

Support others by carrying out basic data management tasks

Document Management

Maintain files and records

Document Preparation

Use standard office software to carry out basic formatting on letters, memoranda and routine reports.