Minimum Education
Bachelor's Degree (Required)
Minimum Work Experience
4 years Related and progressive experience (Required)
1 year Experience in health care environment (Preferred)
Required Skills/Knowledge
Possesses a high degree of initiative and proactively approaches responsibilities.
Demonstrates excellent customer service and develops strong internal and external relationships.
Ability to remain organized and clear on tasks. Proactively follows up closes out tasks in timely manner.
Ability to work within tight timeframes and meet strict deadlines.
Demonstrated problem solving skills
Ability to maintain clear communication with staff, departmental management, clinical staff and end users
Intermediate proficiency with excel
Functional Accountabilities
Procurement
Initiate the purchase of products needed for the Warehouse and follow up on orders through delivery.
Determine purchase methodology, compose purchase orders and collaborate with Suppliers to verify product availability and establish delivery dates that meet the demands of the organization.
Respond to changes in demand and purchasing patterns to ensure timely delivery of products.
Manage and meticulously monitor Supplier backorders. Communicate and escalate back orders to key stakeholders and partner in identifying approved product substitutes.
Ensure accuracy of purchase orders, item attributes, inventory, receiving and troubleshoot errors and issues.
Manage discrepancies related to PO, invoices and receiving to ensure appropriate resolution. Maintain record and management of open purchase orders.
Utilize Supply Chain technology, tools other resources to efficiently and effectively execute and manage purchase orders.
Strategically source individual orders for best price and value. Partner with clinical and other supply chain teams on savings opportunities. Inventory and Fulfilment
Establish PAR levels and maintain adequate balance of inventory based on consumption patterns; adjust ordering patterns to meet fluctuations in demand and supplier lead times.
Manage and adjust system PAR levels and reorder points to ensure adequate inventory availability.
Partner with Inventory Control team to ensure accurate inventory levels of all products. Assist in reconciling system and physical inventory counts and make adjustments as needed.
Manage daily operational process for requisition fulfillment. Follow up, communicate and resolve issues with department requisitions. Customer Service and Supplier Relations
Provide clear communication between staff, clinical end users and Supply Chain Distribution team.
Provide excellent customer service by answering questions; explaining policies and procedures; researching purchase options, and/or resolving any other customer-related needs.
Identify and resolve order problems, back orders, product returns and price variances by working with systems, customers and Suppliers to find the best solution.
Effectively communicate all supply interruptions including stock outs, backorders, and substitutes to staff, clinical end users and departmental management.
Collaborate and support critical cross functional stakeholders including but not limited to clinical teams, Value Analysis, Distribution, Accounts Payable, Receiving, Finance, etc.
Maintain strong Supplier relations serving as a liaison for the Supply Chain Department and Organization. Effectively communicate and partner with Suppliers to ensure high reliability of product and service delivery.
Performs other responsibilities as requested by Supervisor, Manager or Department Head.
Organizational Accountabilities
Organizational Accountabilities (Staff)
Organizational Commitment/Identification
Anticipate and responds to customer needs; follows up until needs are met
Teamwork/Communication
Demonstrate collaborative and respectful behavior
Partner with all team members to achieve goals
Receptive to others’ ideas and opinions
Performance Improvement/Problem-solving
Contribute to a positive work environment
Demonstrate flexibility and willingness to change
Identify opportunities to improve clinical and administrative processes
Make appropriate decisions, using sound judgment
Cost Management/Financial Responsibility
Use resources efficiently
Search for less costly ways of doing things
Safety
Speak up when team members appear to exhibit unsafe behavior or performance
Continuously validate and verify information needed for decision making or documentation
Stop in the face of uncertainty and takes time to resolve the situation
Demonstrate accurate, clear and timely verbal and written communication
Actively promote safety for patients, families, visitors and co-workers
Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance