Zoho Administrator

Position Summary: This role is responsible for the daily administration, optimization, and support of Zoho applications, including CRM, Desk, Projects, and related platforms.

Primary Responsibilities: • Always be compliant with all company and regulatory policies and procedures.

• Administer and support Zoho CRM and related Zoho applications (Desk, Projects, Creator, Flow). • Manage users, roles, profiles, and permissions to ensure data security and proper access.

• Customize modules, fields, page layouts, workflows, validation rules, dashboards, and reports.

• Support data imports, data integrity efforts, and ongoing data maintenance Education and Qualifications: • Zoho Administration: 2 years (Required) • CRM/Helpdesk Support: 2 years (Preferred) • Automation/Workflow Development: 1 year (Preferred) • Associate or Bachelor’s degree in Information Technology, Computer Science or related field preferred.