Job Description
Automotive Service Porter Shuttle Driver
Company Overview
Roush Honda is a 100% employee-owned company and Top-Rated Auto Dealership. When you step into our dealerships, you will understand why we’re different. We strive to provide a sense of belonging within our family-like workplace culture. Yes, we offer great benefits, opportunities for advancement, community involvement, and we’re closed on Sundays. However, we believe our growth and success come from our employees having a stake in our Employee-Owned Company. We provide an opportunity for the people who build the business to take it forward. We count on everyone to work together toward a common goal. When you work at Roush Honda, You Own It!
Summary
The Service Porter Shuttle Driver warmly transports customers to their workplace, residence, or essential errands while their vehicle undergoes servicing. In addition to customer shuttling, this role enhances operational efficiency within both the service drive and shop. This is achieved through providing assistance to advisors and the management team, as well as maintaining dealership organization and cleanliness. The role involves a welcoming demeanor when customers arrive, valeting vehicles from the service drive to designated parking warmly greets customers upon arrival, valeting customer vehicles from the service drive to a designated parking areas and organizing our inventory of company – owned rental vehicles.
Full Time Benefits:
Closed on Sundays
Great experience working for a HIGH PERFORMANCE, nationally – recognized Honda dealership
Potential job transfer opportunities within the dealership
Health Insurance
Dental Insurance
Company-paid Short-Term Disability
Company-paid Life Insurance
Long-Term Disability
Voluntary Life Insurance
Paid Time Off
Employee Stock Ownership Plan
401k
Core Responsibilities
Greets customers with a “warm” greeting when they arrive in the service drive
Plans a route that will best serve the clients needs and estimates the time the trip will require
Uses knowledge of local area, GPS and or mapping applications to avoid high traffic areas and to ensure the shortest and safest route to destination
Inspects shuttle van and confirms client hasn’t left any items behind
Providing each vehicle with protective floor and seat covering
Communicating with Roush teammates and valeting the vehicle to a designated parking area
Complete tire pressure checks, battery tests, check / fill fluids (when needed), replace windshield wiper inserts, and replace light bulbs
Complete routine cleaning in the service drive and the service shop
Complete car washes on customer and company – owned vehicles
Participate in deep clean projects with our maintenance team
Requirements:
Ability to work Monday – Thursday 2pm-10pm and rotating Friday or Saturday 8a-6p
Ability to present a neat and professional appearance
Previous customer service experience of 2 years minimum required
Excellent interpersonal and customer service skills
Physically able to perform assigned tasks including driving, standing for extended periods, frequently walking, working in inclement weather conditions
Must be an experienced driver having a valid driver’s license with less than 4 points and no history of reckless driving.
Consent to a background check and drug screening
Full-time