External Client Service Account Manager

IT Software Development Solutions External Client Service Account Manager.

Matric certificate.

Must have Project Managing working experience regarding IT software solutions

Must have gained working experience within the software solutions service rendered

Strong experience in IT software Systems Development Life Cycle +Project Management processes.

With min. 4 to 8 working years’ in IT Software solutions SDLC and Agile + Project Management processes working experience and in going personally oneself to discuss software solution needs at External outside External Clients premises Face to face up to executive level External Clients premises for IT software solutions, processes, systems that External Client request to be developed

Client support and technical assistance

Verify tasks performing full systems integration IT Software regression testing prior to deployments to external client environment

Manage IT Software deployments Hotfixes, patches, release and data fixes.

Systems configuration to l IT Software environments Regression testing.

Test scenarios where defects are identify defects with External client

Resolve IT Software client business, process problems, ensures that new software products enhancements to existing products or business processes are delivered as expected.

Managing IT Software projects programs

Must have IT Software Presentation skills experience and External Client Relationship management working experience is essential

Manage IT Software client project scope, changes.

IT Software support to own developers, clarify client requirements.

SDLC, classification, prioritisation, business Requirements, design, testing, user training, deployments.

Release management and configuration.

Driver’s License and own transport essential

Up to R40 000 and R50 000 Gross neg. full cost to company per month, depending on experience gained regarding this Vacancy and Qualifications and skills

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