Customer Support Representative

Responsibilities:

Provide excellent customer support to Dutch and Flemish-speaking clients via phone, email, and chat.

Assist customers with inquiries related to products, services, and technical issues.

Ensure all customer issues are resolved in a timely and professional manner.

Communicate clearly and effectively to address customer concerns and provide solutions.

Record customer interactions in the CRM system for follow-up and reporting purposes.

Collaborate with colleagues and escalate complex issues when necessary.

Maintain high levels of customer satisfaction and contribute to team goals.

Requirements:

Fluent in Dutch and Flemish (both written and spoken).

Proficient in English (both written and spoken).

Strong communication skills and a customer-focused attitude.

Motivated, eager to learn, and able to thrive in a fast-paced environment.

Previous experience is not required, making this an ideal opportunity for entry-level candidates.

Basic technical aptitude and willingness to learn new systems and tools.

Job Benefits:

Competitive salary with performance-based incentives.

Full training provided, no previous experience required.

Health insurance and other benefits.

Full-time position with regular working hours, Monday to Friday.

A dynamic, international team environment.

Opportunities for growth and career advancement within the company.