Assistant Manager Reservation

We are looking for a skilled Assistant Manager to lead our reservation team, ensuring exceptional customer service and driving business growth. The ideal candidate will have a strong background in hospitality and excellent leadership skills.

Roles and Responsibility

Manage and supervise the reservation team to achieve high levels of customer satisfaction and revenue growth.

Develop and implement effective strategies to increase bookings and occupancy rates.

Coordinate with other departments to ensure seamless operations and excellent customer experiences.

Analyze market trends and competitor activity to identify opportunities for improvement.

Train and mentor team members to enhance their skills and performance.

Monitor and control expenses to optimize profitability and efficiency.

Job Requirements

Proven experience in hospitality, preferably in a similar role within Accor Hotels or related companies.

Strong knowledge of hotel management systems and reservation software.

Excellent communication, interpersonal, and problem-solving skills.

Ability to work under pressure and meet deadlines in a fast-paced environment.

Strong analytical and decision-making skills with attention to detail.

Experience in leading teams and driving results-oriented initiatives.

Job Classification

Industry: Recruitment / Staffing

Functional Area / Department: Food, Beverage & Hospitality

Role Category: Tourism Services

Role: Reservation Manager

Employement Type: Full time

Contact Details:

Company: Accor Hotels

Location(s): Jaipur