Safety and Security Manager, Hilton Nagoya / セキュリティマネージャー ヒルトン名古屋

A Safety and Security Manager is responsible for managing all aspects of security for assigned hotels to deliver a safe Guest and Member experience while assisting in investigations and liaising with local enforcement officials when necessary and managing overall safety and risk management processes for assigned hotels to deliver a safe Guest and Member experience.

What will I be doing?

As a Safety and Security, you are responsible for managing all aspects of security, safety and risk management processes for assigned hotels to deliver a safe Guest and Member experience. An Area Safety Manager will also be required to assist in investigations and liaise with local enforcement officials. A Security and Safety Manager will also be required to carry out full investigations and audit the hotel to ensure health and safety compliance. Specifically, you will be responsible for performing the following tasks to the highest standards:

Manage the internal and external guest accident/incident records by applying standard legal practices where necessary

Guide the investigative process relative to criminal activities at the Property Level

Manage health and safety, food safety, fire safety, security, trading standards, public health, housing, and disability within allocated hotels

Assist in investigations at hotel level and provide advice for the protection of the company's owned and managed assets

Liaise with local enforcement officials on statutory routine inspections and accident investigation

Analyze statistical accident data to allocate resources for high risk areas at hotels

Provide support to operations, statutory specialist training, supplier approval and crisis management

Manage overall safety, fire safety, security

Implement safety risk management practices in line with the company's safety policy

Actively reduce guest complaints relating to safety and fire safety

Audit the hotel to confirm Health and Safety/Food Hygiene compliance

Train Safety issues to managers, supervisors and colleagues

ヒルトン名古屋のセキュリティーを担当してくださる方を募集します お客様 チームメンバーの安心 安全を守っていただく方 他の部門長と連携し避難訓練を計画 実施していただける方を必要としています これまで培った経験を活かして 新たなチャレンジをしたい皆さんからのご応募を歓迎致します

業務内容

セキュリティー部門の責任者として活躍していただきます ホテルのセキュリティーにおいて監修し チームをリードしていただくポジションです また 他部門のリーダーと連携し ホテル全体 お客様 チームメンバーの安心 安全を守っていただきます

不審者 不審物に対する 監視 警戒 報告 対応

すべてのエリアが安全で安心であることを確認するために 定期的に施設内を巡回

緊急事態発生時の指揮 現場活動

防火設備の定期的な点検 管理

急病人やケガ人の応急処置 救急隊への引継ぎ対応

危機管理要請に基づき 防犯 災害対応マニュアルの作成 見直し 実行

報告書の作成 管理

安心安全にかかわる各種訓練の計画 実施 例 避難訓練 など

警察 消防への提出書類の作成 対応

部門長と連絡を取り ホテルのスタッフがセキュリティに対する責任を認識していることを確認します

すべての部門内の鍵管理を担当します

すべてのインシデントが社内ガイドラインに従って文書化されていることを確認します

犯罪や事故の処理と調査に関して現地の調査官と連携します

セキュリティ担当者の配置や詳細かつ定期的なトレーニングなど セキュリティ部門を監督します

上記は主な業務の要約であり これまで ご経験に応じて活躍いただける幅も広がります

What are we looking for?

A Safety and Seｃurity Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Five or more years in Security or related experienced required within the hospitality industry

Effective time management skills

Supervisory skills

Positive attitude

Good communication skills and people skills

Excellent grooming standards

Flexibility to respond to a range of different work situations

Ability to work under pressure

Ability to work on their own

Ability to deal effectively with all team members and guests, some of whom will require high levels of patience, tact and diplomacy to diffuse anger and collect accurate information

Experience in Safety and Security Management

Fire Safety Management/Risk Assessment

Ability to make decisions independently, complete in-depth investigations and act as expert in Safety and Security within the hotels

Communicate with team members to assist in their personal development through identification of individual training needs, development or support

Participate in necessary training and request training to meet development needs

Ability to read, listen and communicate effectively in English both verbally and in writing in order to ascertain and document important information

Thorough knowledge of the hotels floor plans and layout of the building(s), function rooms and working knowledge of the city and surrounding area

Ability to use a variety of programs on the computer in order to prepare correspondence, produce reports and presentations and communicate via email

Ability to stand, walk and/or sit and continuously perform essential job functions for an eight-plus hour shift

Visual ability to observe team members in the work place, analyze operations and detect situations of concern with regard to both team member and guest behaviors

High school graduate or equivalent

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

University degree in security and safety

Fire Safety Management/Risk Assessment

Knowledge of safety regulations

Previous experience with Hilton Security and Safety standards

資格と要件

ヒルトンのブランドを担当する安全 セキュリティマネージャーは 常にゲストのために働き 他のチームメンバーと連携します この役割を成功させるには 以下の姿勢 行動 スキル 価値観を維持する必要があります

ホスピタリティ業界におけるセキュリティまたは関連分野での3 5年以上の経験

効果的な時間管理スキル

監督スキル

前向きな姿勢

優れたコミュニケーション能力と対人スキル

• 実績のある組織スキルを持ち 単独でもうまく機能する 期限を設定し 期限を守り 質の高い結果を出すことができる

• 責任ある職務に応じた適切な職務関連スキル

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

What are we looking for?

A Safety and Seｃurity Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Five or more years in Security or related experienced required within the hospitality industry

Effective time management skills

Supervisory skills

Positive attitude

Good communication skills and people skills

Excellent grooming standards

Flexibility to respond to a range of different work situations

Ability to work under pressure

Ability to work on their own

Ability to deal effectively with all team members and guests, some of whom will require high levels of patience, tact and diplomacy to diffuse anger and collect accurate information

Experience in Safety and Security Management

Fire Safety Management/Risk Assessment

Ability to make decisions independently, complete in-depth investigations and act as expert in Safety and Security within the hotels

Communicate with team members to assist in their personal development through identification of individual training needs, development or support

Participate in necessary training and request training to meet development needs

Ability to read, listen and communicate effectively in English both verbally and in writing in order to ascertain and document important information

Thorough knowledge of the hotels floor plans and layout of the building(s), function rooms and working knowledge of the city and surrounding area

Ability to use a variety of programs on the computer in order to prepare correspondence, produce reports and presentations and communicate via email

Ability to stand, walk and/or sit and continuously perform essential job functions for an eight-plus hour shift

Visual ability to observe team members in the work place, analyze operations and detect situations of concern with regard to both team member and guest behaviors

High school graduate or equivalent

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

University degree in security and safety

Fire Safety Management/Risk Assessment

Knowledge of safety regulations

Previous experience with Hilton Security and Safety standards

資格と要件

ヒルトンのブランドを担当する安全 セキュリティマネージャーは 常にゲストのために働き 他のチームメンバーと連携します この役割を成功させるには 以下の姿勢 行動 スキル 価値観を維持する必要があります

ホスピタリティ業界におけるセキュリティまたは関連分野での3 5年以上の経験

効果的な時間管理スキル

監督スキル

前向きな姿勢

優れたコミュニケーション能力と対 スキル

• 実績のある組織スキルを持ち 単独でもうまく機能する 期限を設定し 期限を守り 質の高い結果を出すことができる

• 責任ある職務に応じた適切な職務関連スキル

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Schedule: Full-time