Housekeeping Supervisor Hotel

Job Description

Guest Services:

Respond to guest requests, complaints, and feedback related to housekeeping services in a timely and professional manner.

Inventory Management:

Manage and maintain inventory of cleaning supplies, linens, and other room essentials.

Safety and Hygiene:

Ensure compliance with all safety and hygiene regulations, including proper handling of cleaning chemicals.

Coordination:

Collaborate with other departments, such as front desk and maintenance, to address any issues or requests.

Performance Improvement:

Identify areas for improvement in cleaning processes and staff performance and implement strategies to enhance efficiency and quality.

Compliance:

Ensure compliance with hotel policies and procedures, as well as relevant regulations.

Staff Management:

Supervise and coordinate the daily activities of housekeeping staff, including scheduling, training, and performance evaluation.

Cleaning Standards:

Ensure all rooms and public areas are cleaned and maintained to hotel standards, including regular inspections.

Additional Skills and Qualities:

Strong leadership and communication skills.

Attention to detail and a focus on cleanliness and hygiene.

Ability to manage multiple tasks and priorities.

Problem-solving skills and the ability to handle guest complaints effectively.

Experience in the hospitality industry is preferred.

Full-time