Project Service Planning Coordinator

Description

POSITION SUMMARY

This position will assist the service operations team to balance customer demand with the available resources across all lines of business while ensuring the timely updates and closure of Service Requests.

RESPONSIBILITIES

Develop schedule for service operations requirements and assist operations team with plan to execute service delivery.

Drive Service Request updates and closure. Work closely with sales and project management to ensure customer expectations are met from service proposal through service delivery and project closeout. Special projects as assigned.

QUALIFICATIONS

Minimum Job Qualifications:

Strong coordination and communication skills, (both written and spoken)

Proficient with Microsoft Office

Experience with Oracle and PowerBI (preferred)

Experience in a Project Management support role (preferred)

Experience creating and managing schedules

Ability to work autonomously

EDUCATION AND CERTIFICATIONS

High school diploma (college degree preferred)

PHYSICAL REQUIREMENTS

N/A

Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check.

ENVIRONMENTAL DEMANDS

N/A

TRAVEL TIME REQUIRED

None

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5.0 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

Customer Focus

Operational Excellence

High-Performance Culture

Innovation

Financial Strength

OUR BEHAVIORS

Own It

Act With Urgency

Foster a Customer-First Mindset

Think Big and Execute

Lead by Example

Drive Continuous Improvement

Learn and Seek Out Development