Fresh Foods Technician

Description

The Fresh Foods Technician trains customer associates to become equipped to handle the intricacies of the department. They are responsible for the training and development of customer employees to include but not limited to, adherence to plan-o-grams, building of displays, resets and remodels, design, production and decoration of product. The incumbent in this position has excellent product knowledge and is viewed within Acosta and by the customer and client as the “expert” in procedures and setup for their assigned area. They may work and travel independently and visit stores as assigned to ensure customer requirements are met.

Responsibilities

Key Responsibilities

Training and development of customer employees to ensure that a customer team is developed to handle the intricacies of the Fresh Foods, Bakery, Deli and/or Produce department.

Represents the company in professional capacity to ensure that available human resources are properly trained to handle the details of a Fresh Foods department on a day-to-day basis.

Travels and visits stores independently to ensure client/customer requirements are met. Retail travel needs to be scheduled in advance with an agenda outlined for the travel days. While traveling, each technician will check in frequently with an update. Formal pre and post communication with the store may be necessary to determine what resources will be needed. Objectives for each visit will be determined as well as a desired outcome.

New store openings/remodels:

Assist stores with setting cases to plan-o-grams.

Train associates to set cases to plan-o-grams.

May train associates on production.

Support production to meet store volume needs pre and post opening.

New items set ups, tracking and analysis. Maintenance of plan-o-grams as needed, seasonally and according to business needs. Maintenance of program manuals and supporting of merchandising tools for specific categories.

May develop Reports to include:

Store Visits.

Monthly category reports that include analysis, seasonal recommendations, deletes, and trends.

Annual category review reports.

Other reports and analysis as needed.

May communicate weekly with merchandisers, store visit recaps to management and introduction of new programs and new items.

Other duties as assigned.

Qualifications

Work and Experience Requirements:

High School diploma or equivalent in industry name required

3 years technical work experience in retail Fresh Foods, Bakery, Produce, Meat/Seafood and/or Deli operations

Knowledge, Skills, and Abilities:

Must know the details of Fresh Foods and/or Bakery and/or Deli operations.

Able to set up displays and participate in resets and remodels individually and as part of a team

Have a valid driver’s license.

Physical Requirements:

Seeing

Color Perception

Lifting (up to 25 lbs)

Ability to Travel

Carrying (up to 25 lbs)

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