Product Specialist, DEX

Arthrex, Inc. is a global medical device company and a leader in new product development and medical education in orthopedics. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™.

Main Objective:

The main objective of this position is to execute Arthrex’s commercial strategy and to achieve the annual sales targets across Arthrex’s DEX product portfolio at an account level. The position will be responsible for successfully driving above market sales growth and to build continued success for Arthrex. The role(s) will be based in Singapore, reporting to the National Sales Manager, and will be directly responsible for managing the sales within the territory.

Essential Duties and Responsibilities:

To align, execute and deliver against the SG commercial strategy and related tactical plans on a local level

Achieve agreed annual DEX sales targets by managing/developing existing customers and converting prospective ones

Create territory sales plan to achieve target and track and monitor sales performance against target on a monthly/quarterly/annual basis

Prepare and present business plans/reports when needed

Be an expert across the Arthrex DEX portfolio and explain how our solutions align with customers’ pain points

Take ownership of personal training plan which will include product and sales training as well as personal development objectives

Provide Sales Manager with supply requirements relating to new business wins and ongoing needs

Collaborate with full portfolio sales reps to identify, target and convert new business opportunities.

Support full portfolio sales team in selling the value of the DEX portfolio to their customers and covering DEX procedures

Actively support tenders and the management of private hospital groups within Singapore

Collaborate with Sales, Product Management, Operations, etc… colleagues in servicing of customers' needs

Oversee the performance of key accounts within sales territory

Ensure successful product launch in territory by mapping out leads and actively converting them

Use the sales enablement tool to accelerate business performance and drive leads through the adoption pathway faster

Adhere to company and compliance guidelines at all times

Education and Experience:

Previous working experience as a Sales Representative in medical devices or similar role

(orthopaedic trauma, sports medicine, arthroscopy experience preferred)

Proven track record of sales achievement

Bachelor's degree in business, life science or healthcare subject

Knowledge and Skill Requirements:

Customer oriented with strong sales skills (Integrity Selling knowledge a bonus)

Ability to quickly form strong customer relationships

Ability to manage customer expectations

Sense of ownership and pride in personal and company performance

Strong communication and presentation skills

Good written and oral English language communication skills.

Critical thinker and problem solver

Ability to work independently and as part of a team

Organizational and time management skills

Applicable experience of sales performance metrics

Hands-on experience of working with CRM solution (ideally SalesForce) would be beneficial

An understanding of the Arthrex portfolio

Enthusiastic and passionate

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.