Senior Data Center Engineer

Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.

We want people who are passionate about building features that you and your peers will love.

At DigitalOcean, Data Center Engineers play a massive role in the success of our business. Our amazing Data Center team is responsible for maintaining and growing the physical infrastructure of the DigitalOcean cloud, past, present and future. They own everything related to the physical servers and networking gear that enables our company, and our customers to scale.

Day to day duties may include everything from replacing a faulty drive in one of our servers, to flying overseas to set up a brand new Data Center from scratch. In exchange for your expertise and enthusiastic interest in DigitalOcean, we can offer you a role on a fast growing, and collaborative team where you'll be given regular opportunities to hone your skills and learn new ones. This position requires you to be onsite at our data center.

This position is for the Richmond area and requires you to be onsite.

What You'll Be Doing:

Deploying and maintaining Data Center infrastructure

Racking, stacking and wiring servers, power distribution units, and switches

Installing servers, switches, routers, and storage hardware

Submitting RMA to equipment manufacturers and shipping and receiving gear to and from remote locations and vendors

Submitting and tracking remote work requests and managing server and component inventory

Diagnosing and repairing hardware and performing upgrades, integrations, rebuilds and other projects as needed

Debugging network, hardware, and Linux OS related issues

Inventory and asset management

What You'll Add to DigitalOcean:

Proficient understanding in data center power and cooling design and architecture to help ensure new data center spaces, cages and suites are designed as per operational standards.

Experience deploying and troubleshooting GPU Hardware

Strong understanding of operating systems (OS) such as Linux; proficient with bash scripting.

Strong understanding of infrastructure hardware deployment and troubleshooting skills in networking, hardware, and Linux OS related issues

Strong understanding in data center cabling plans and best practices

Able to evaluate and discuss data center events and/or incidents, leveraging data to drive improvements. While taking action and ensuring timely resolution and closure

A strong desire and aptitude for solving problems and performing deep technical dives to resolve issues quickly and efficiently

Ability to update, review and approve operational documentation and procedures

Experience developing and standardizing operational framework that drive improvement

Can assist with budgetary and planning requirements for future projects and initiatives

Ability to create and define key performance metrics to help drive efficiency

Ability to operate and navigate effectively through ambiguity

Willingness to participate in an on-call rotation

A valid driver’s license (must be comfortable with driving)

Ability to travel domestically and internationally (10% - 15% travel)

Ability to be on your feet all day

Ability to lift objects up to 50 lbs

Ability to train and develop other junior engineers

Compensation Range:

$92,000 - $116,000

*This is a remote role

#LI-Remote

Why You’ll Like Working for DigitalOcean

We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.

We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.

We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.

We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.

DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.