Public Safety Analyst

Purpose Assists with the implementation, coordination, training and analysis of the park ranger law enforcement program for the Columbus and Franklin County Metro Parks.

Example of Duties Assists with the development and implementation of policies, procedures and directives pertaining to the ranger program and safety of employees and visitors.

Reports significant incidents to Metro Parks' Leadership Maintains the Incident Report database.

Enters data and information for reports and records into system and monitors various accounts and department budgets.

Responds to accidents and emergencies and administers first aid and CPR in accordance with level of training completed as necessary.

Assists Park Managers with local liaison activities with local police and fire departments, service organizations and the general public.

Works with various police departments regarding the development and implementation of mutual aid agreements.

Performs various investigations as assigned.

Conducts and assists in internal investigations.

Works with other law enforcement agencies on investigations as appropriate.

Maintains the ranger training database.

Assists with developing and maintaining the Disaster Plan for park district and individual parks.

Provides operational support and administrative support to the Field Training Officer program coordinators.

Participates in special events and assists with the staffing for special events throughout the district.

May participate in the interview and selection of Park Rangers.

May work shifts as a Park Ranger.

Assists park staffs in using statewide databases during investigations.

Provides law enforcement and supervisory support at special events.

Responds to accidents and incidents and administers CPR and first aid consistent with level of training, provides information and assistance to park visitors and enforces rules and regulations.

Conducts research on the latest trends in training, technology, equipment and techniques pertaining to park ranger program and prepares reports and recommendations.

Orders uniforms, maintains stock, works with vendors regarding uniform supplies.

Develops in-service training agenda for both full and part-time rangers.

Maintains training records and databases.

Manages outside training program for park ranger staff.

Identifies suitable training classes.

Maintains necessary training records for outside training and responds to inquiries relative to training as appropriate.

Assists the Human Resources team with tracking, scheduling, and maintaining records pertaining to Hepatitis B, Audiology Hearing Tests, and CDL Drug Testing.

Performs special projects and related duties as required or assigned.

Qualifications Education/Experience Completion of secondary education (high school or GED) plus additional vocational/technical training or other specialized formal education or equivalent.

Minimum of 3 years of experience in an associated public safety or law enforcement field.

Proficient in the use of a personal computers, Microsoft Office Suite, etc.

Ability to learn new computer software quickly and troubleshoot problems.

Knowledge of Columbus Metro Parks and its facilities and programs is required.

Public speaking experience and experience in scheduling, coordinating and presenting training required.

Team-Oriented Works on a team with Human Resources staff.

Outstanding customer service, communications and interpersonal skills.

Attendance Being present at work is an essential function of the position.

Language Skills Ability to effectively communicate verbally and in writing, professionally and courteously with visitors and members of the public, vendors, co-workers and staff.

Ability to explain technical park information in everyday language with customers.

Ability to recognize and understand non-verbal symbols and cues.

Communication occurs daily.

Ability to train others.

Technology Skills Demonstrated experience using computers, web-based programs, e-mail, internet, intranet, postage machine, Microsoft Office products, Adobe, fax machines, scanners, office and personal printers, multi-line phone systems, and basic office equipment.

Ability to learn Neogov and other relevant computer programs.

Mathematical Skills Ability to deal with symbols in formulas, equations or graphs; ability to prepare meaningful, concise, and accurate reports; ability to calculate fractions, decimals, percentages; ability to recognize errors and make corrections.

Ability to add, subtract, multiply and divide.

Reasoning Ability Ability to carry out instructions, define problems, collect data, establish facts, draw valid conclusions and develop appropriate recommendations to resolve identified problems; ability to proofread technical materials, recognize errors and make corrections; ability to gather, collate and classify information about data, people, and things.

Ability to design and produce concise and accurate reports that provide team with meaningful data for decision-making.

Ability to understand broad organizational objectives.

Ability to read and understand manuals.

Ability to exercise considerable independent judgment and discretion.

Licenses, Registrations Possession of a valid Ohio Peace Officer Training Certificate, valid standard first aid, AED and CPR cards.

Possession of a valid Ohio driver license, insurable by Metro Parks' insurance carrier, and ability to conform to the driving standards policy as approved by the Board of Park Commissioners.

Physical Demands While performing the duties of this job, the employee is regularly required to walk, stand, talk and hear, operate two-way radio and light motorized equipment, sit, work with hands, drive park vehicles, operate equipment, etc.

While performing the duties of this job, the employee is regularly required to sit for prolonged periods of time, walk/move, talk, see, hear and listen.

The employee is required to use hands and fingers to key data, use office equipment, file paperwork, etc.

The employee is occasionally required to climb, balance, stoop, kneel, crouch, and crawl.

Work Environment While performing the regular duties of this job, the employee regularly works in the office as well as in outside weather conditions.

The noise level in the work environment is usually moderate.

Temperature of work area fluctuates due to the proximity to an exit door.

Any Additional Information Maintains effective working relationships with coworkers, other professionals, the general public and public officials.

Ability to work with the public in a courteous, positive and professional manner.

Takes an inquisitive interest in the park district, its history, rules and regulations, and current events to best serve the public and their wide variety of inquiries.

Knowledge of Metro Parks' safety practices and procedures, park maintenance, departmental policies and procedures.

Ability to complete routine forms and maintain accurate records; maintain information of a confidential nature; develop and maintain effective working relationships with coworkers, supervisors, and the general public.

Candidate must satisfactorily complete a background investigation.

In addition, must have exceptional customer service skills, a strength in verbal communication, active listening skills, professionalism, a customer focused mindset, organizational ability, open and consistent communication, ability to manage and handle high pressure situations, phone skills, and a high tolerance for ambiguity.

Other Information The typical work week is Monday through Friday with occasional evenings or weekends.

The above Description represents the essential and most significant duties of this position.

It is not intended to exclude other work duties, assignments and responsibilities not mentioned herein.

The Columbus and Franklin County Metro Parks has a longstanding commitment to provide a safe, quality-oriented and productive work environment.

Alcohol and drug abuse poses a threat to the health and safety of Columbus and Franklin County Metro Parks' employees and to the security of the company's equipment and facilities.

For these reasons, Columbus and Franklin County Metro Parks is committed to the elimination of drug and alcohol use and abuse in the workplace.

Supervision Received: Human Resources Manager Given: None FLSA Status Given the nature of this classification's duties/responsibilities, it has been designated as Non-Exempt under the governing Fair Labor Standards Act and, therefore, is entitled to formal overtime compensation and/or formal compensatory time.

Core Values Attendance: Is at work as scheduled; reports to work on time; follows proper procedures for requesting leave or calling off.

Policies & Procedures: Follows established policies and procedures; inquires of supervisor if unclear on policy/procedure, includes following safety policies, procedures and protocols.

Professionalism: Handles the responsibilities of the position in an effective manner; maintains integrity and appropriate behavior in dealing with conflicts and challenges with the public, co-workers, and managers; offers differing points of view in an acceptable manner.

Team Player: Supports other members of the organization in accomplishing their goals and projects; recognizes and credits others for their contribution in achieving goals.

Positive Attitude: Supports Metro Parks established priorities at all times; cultivates team environment; exhibits enthusiasm while carrying out responsibilities; looks for solutions to work conflicts and challenges.

Productivity: Thoroughly completes work in a timely manner; organizes and plans assignments well or follows supervisory instructions well with little explanation; follows-up as needed.

Quality: Demonstrates technical competence, meets job expectations; completes assignments with few errors.

Initiative: Does not wait to be told what to do; appropriately makes suggestions for improvements; does not hesitate when things do not go according to routine and quickly adjust to meet exceptions.

Interpersonal Communication: Interacts with others with tact and courtesy; communicates clearly and effectively; shares information with supervisor or coworkers to achieve goals; responsive to the public.