Administrative Professional 2

What You'll Do: Ohio Department of Public Safety - Emergency Medical Services Report In Location: 1970 West Broad Street, Columbus, Ohio 43223 Work Hours: 8:00AM to 5:00PM Under general supervision of Investigation Supervisor 1 within Emergency Medical Services (EMS), relieve superior of routine administrative duties, makes recommendations regarding program activities & assists in developing new procedures related to established program policy: * Assists with EMS investigation program through routine & administrative duties to support case investigations & compliance follow-up; * Reviews, researches, analyzes, evaluates &/or compiles information; Prepares written reports of findings &/or recommendations & submits to supervisor; * Makes recommendations & transmits decisions to investigations staff; * Formats & types reports of investigations from interview tape recordings, written copies & confidential notes; * Performs word processing & other clerical duties in support of investigative staff; Types notices regarding hearings, adjudication orders & subpoenas; * Prepares & maintains manuals such as disciplinary procedures & investigative process; * Maintains database for complaint tracking; * Prepares subpoenas; Proofreads technical & non-technical material; * Maintains files of cases; Compiles & evaluates information gathered & prepares written report of findings &/or recommendations & submits preliminary information to supervisor; * Verifies information given by parties; Prepares letters to request or verify information; Gathers documentation, records & other evidence; * Prepares PowerPoints for presentation of case findings; * Receive hearing requests & schedule administrative hearings for cases; * Provides routine information & assistance via telephone or in person to internal & external customers for the purpose of responding to inquiries, requests &/or complaints; * Responds to inquiries regarding procedures for applying for EMT &/or firefighter certification & test registration; * Utilizes database to research certification status; * Provides information on the EMS certification process; * Performs other related duties as assigned (i.e., opens, logs, sorts, & routes mail &/or faxes, updates database, types forms &/or other routine documents; files information). 18 mos.

exp.

or 18 mos.

trg.

in secretarial/administrative professional field.

* Or completion of associate core coursework in secretarial science or business office applications from accredited career school or community college.

* Or 6 mos.

exp.

as Administrative Professional 1, 16871.

* Or equivalent of Minimum Class Qualifications For Employment noted above.

Job Skills: Administrative Support/Services