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Medical Records Clerk

Company:
Osceola Medical Center
Location:
Osceola, WI, 54020
Posted:
September 30, 2025
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Description:

Summary:

The Medical Records Clerk is responsible for organizing, managing, and protecting patient health information. This position ensures that medical records are accurate, up-to-date, and compliant with healthcare regulations and privacy laws such as HIPAA. The clerk supports healthcare staff by retrieving, filing records and processing release of information requests. The Medical Records Clerk will receive, scan, and index medical records in the Electronic Health Record/EHR System. They will also scan/fax and send healthcare/medical records to other healthcare facilities upon request.

Typical Schedule

4 hours per day. Afternoon, 12:30 pm to 4:30 pm

Qualifications

High school diploma or equivalent required. Associate's degree in health information management, Medical Records or a related field preferred. Previous experience in medical records management, healthcare administration, or related field is preferred.

Responsibilities Include:

Collect, organize, and maintain paper and electronic medical records

Review records for accuracy and completeness

File medical records in appropriate locations (physical and/or electronic systems)

Retrieve patient medical records for medical personnel

Respond to requests for medical records from patients, healthcare providers, and authorized entities

Process Release of Information (ROI) requests in compliance with privacy laws

Ensure compliance with HIPAA and other relevant laws and regulations

Scan, index, and archive medical documents into the Electronic Health Record (EHR) system

Assist with audits, data entry, and quality control

Maintain confidentiality and security of all patient records and information

Perform other clerical duties such as faxing, mailing, and photocopying documents

Knowledge, Skills & Abilities:

Knowledge of medical terminology and healthcare documentation.

Proficiency in medical records software and electronic health record (EHR) systems.

Excellent organizational and multitasking skills.

Strong attention to detail and accuracy.

Good communication skills for interacting with patients and medical staff.

Ability to maintain confidentiality and handle sensitive information responsibly.

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