Helpdesk Customer Service Desk Administrator
Description:
TS/SCI Clearance required - Helpdesk Customer Service Desk Administrator
Falcon Logic - Chantilly, VA
Position Starts End of Aug 2025
TS/SCI with ci poly. If you do not have this. Please do not apply
About us
As a technology driven company, Falcon Logic places a high value on technical competence and project performance. Falcon Logic places an equal, if not greater, focus on the "intangibles" that truly make an organization great. Things such as positive attitude, leadership, and teamwork are core to Falcon Logic's philosophy and culture.
Systems Administrator
Our Helpdesk Administrator directly interfaces with the customer and should consider themselves a Customer Service specialist. Daily duties will be to answer customer calls and assist them with computer related issues.
Key Duties and Responsibilities:
- Primary contact point for resolution of network and operating system issues
- Experience in Microsoft Windows Systems administration with Active Directory
- Provide technical support, troubleshooting, and complex problem resolution to local and remote system users
Certifications Recommended:
Security + certifications a plus
Search Phrases:
"Helpdesk Administrator", "Customer Service Desk", "Systems Administrator", "Windows Administrator", "Systems Engineer"
Benefits:
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Location:
Chantilly, VA
Job Type: Full-time
Pay: $63,618.00 - $122,228.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance