Customer Service Representative

Nesco Resource is looking for a detail-oriented Customer Service Representative for our client to manage domestic and international customer accounts. This role involves order entry, logistics coordination, invoicing, and customer communication to ensure accurate, on-time delivery and excellent service.

Monday thru Friday

Pay $17.50-$21.50

Key Responsibilities

Process and manage customer orders using SAP and PeopleSoft

Coordinate shipping logistics using Origin Manager

Respond to customer inquiries within 24 hours

Create and maintain customer profiles and purchase orders

Issue credits/rebates and resolve payment discrepancies

Collaborate with internal teams (Shipping, Finance, Planning, etc.)

Support sales with reports and pricing quotes

Requirements

2+ years’ experience in customer service or corporate environment

Strong attention to detail and organizational skills

Proficient in Microsoft Office (Outlook, Teams, Word, SharePoint)

Excellent communication and problem-solving skills

Experience with SAP is a plus

Associate degree preferred, not required

Perks

Collaborative team environment

Opportunity to grow product and logistics knowledge

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.