Call Center Customer Support Associate

Crew's commitments to you:

Paid Time Off + 6 paid holidays each year

Free carwashes, naturally

Group health, dental, and vision

401K with company match

Daily pay options available at no cost to you

Tuition reimbursement

Recognition and appreciation events

The following responsibilities outline critical aspects of the Customer Support Specialist:

Smile!

Live our #1 Value of Safety

WOW! Customers

Answer and respond to customer phone calls, email communications and field requests professionally and timely (both internal and external)

Research and resolve customer issues and follow up when necessary and appropriate

Fulfill requests for information and maintain account changes

Process customer comments and feedback

Agent is the voice for the customer and funnels feedback & concerns to the Customer Support Supervisor or Director

Work week is primarily Monday-Friday but will include a weekend rotation

We're Really in the People Business, We Just Happen to Wash Cars!