Job Details
Job Location
MIDDLETOWN, PA
Salary Range
$16.00 - $16.00 Hourly
Description
Now Hiring: Wheelchair Supervisor
Location: Harrisburg International Airport (MDT)
Pay Rate: $16.00 per hour
Shift: Full-Time 12:00 PM - 4:00 PM
May also serve as a Relief Supervisor as needed
Lead with Purpose. Serve with Pride.
At Huntleigh USA, we don't just move people-we care for them. As a Wheelchair Supervisor, you'll play a crucial leadership role ensuring safe, smooth, and respectful service for passengers requiring mobility assistance. This role is ideal for a detail-oriented leader who thrives in a fast-paced airport environment and is passionate about delivering exceptional service.
Key Responsibilities:
Oversee day-to-day wheelchair operations at the airport
Provide direct support to and communication with the Account Manager and corporate office
Ensure sufficient staffing and effective scheduling to meet operational and customer service standards
Maintain accurate and timely payroll records and personnel/training files
Report unusual events, incidents, or operational issues to leadership in real time
Ensure full compliance with local, state, and federal regulations, as well as airline and Huntleigh policies
Build strong working relationships with airline staff, TSA, and airport authorities
Communicate security directives and company policies to staff promptly and clearly
Handle confidential matters professionally, demonstrating excellent problem-solving and diplomacy
Manage and adhere to collective bargaining agreements where applicableWhat We're Looking For:
High school diploma or GED required
Associate degree or equivalent experience preferred
2-5 years of experience in aviation, transportation, or customer service leadership
Reliable, professional, and calm under pressure
Excellent organizational and communication skills
Ability to manage staffing, timekeeping, and compliance documentation efficiently
Strong computer skills (Microsoft Outlook, Excel, Word)
Ability to lift up to 75 lbs and work on your feet throughout your shiftAdditional Qualifications:
Proven ability to follow written and verbal instructions
Comfortable working in both indoor and outdoor environments, including all weather conditions
Ability to adapt and respond quickly to operational needs in a dynamic airport setting
Familiarity with HR systems, project management tools, and scheduling software is a plusPhysical & Work Environment Requirements:
This position requires regular standing, lifting, walking, and exposure to airport noise, heat, cold, and moving mechanical equipment. Reasonable accommodations can be made for individuals with disabilities.
Supervisory Scope:
This role includes direct oversight of Huntleigh USA's wheelchair operations at Harrisburg International Airport. You'll be responsible for team leadership, performance, scheduling, and compliance within your designated area.