Customer Service I

Our client, a leading provider in healthcare solutions, is seeking a Customer Service I to join their team. As a Customer Service I, you will be part of the Sales Support department supporting the Inside Sales Team. The ideal candidate will have strong communication skills, attention to detail, and the ability to adapt to changing priorities, which will align successfully in the organization.

Job Title: Customer Service I

Location: Livermore, CA

Pay Range: $24- 28/ hr on w2

What's the Job?

Make outbound calls to follow up on incomplete paperwork and support inbound clinic inquiries.

Assist the Inside Sales team with customer calls as needed.

Promote the use of digital platforms for customer engagement.

Provide assistance to customers, ensuring their needs are met promptly.

Maintain effective time management and adhere to schedules and attendance requirements.

What's Needed?

Clear and concise communication skills, both written and verbal.

Strong computer skills and proficiency in navigating multiple websites and platforms.

Proficiency with Microsoft Office programs and smart devices.

Versatility and flexibility to work within constantly changing priorities.

Ability to follow all regulatory policies and procedures, including HIPAA requirements.

What's in it for me?

Opportunity to work in a collaborative and supportive team environment.

Gain valuable experience in customer service and sales support.

Develop your skills in a dynamic healthcare setting.

Engage with a diverse range of customers and clients.

Contribute to the overall success of the sales team.

Upon completion of waiting period consultants are eligible for:

Medical and Prescription Drug Plans

Dental Plan

Vision Plan

Health Savings Account

Health Flexible Spending Account

Dependent Care Flexible Spending Account

Supplemental Life Insurance

Short Term and Long Term Disability Insurance

Business Travel Insurance

401(k), Plus Match

Weekly Pay

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.