Client Engagement Manager (Business Development)

CLIENT ENGAGEMENT MANAGER (Business Development)

Location: DC/Maryland/VA (DMV) metro (work-from-home with client on-site visits)

Salary plus Bonus and Commission

ABOUT ARK

ARK Solutions, Inc. is a leading IT staffing and consulting firm delivering top talent to our public and private sector clients. With operations in both the U.S. and India, our success is built on speed, precision, and strong relationships with the people we serve. We are committed to ensuring client satisfaction by delivering the right talent at the right time.

SUMMARY

We are seeking a results-driven Client Engagement Manager (CEM) to lead direct client acquisition efforts focused on mid to large size organizations. This is a high-ownership, high-accountability role designed for professionals who are ready to convert sales intelligence into closed deals and long-term partnerships. You will work closely with a structured sales support team and be fully responsible for developing new business and owning those relationships post-sale.

RESPONSIBILTIES

Engage non-MSP prospects using intelligence and contact lists provided by the sales support team.

Drive conversations across Procurement, HR, DEI, and IT departments to gain a holistic view of client needs.

Lead the sales process from first contact to signed agreement—own the outcome.

Deliver on aggressive sales metrics: 6–8 active pursuits, 2+ meetings per week, 1 new client per month.

Maintain a 30%+ close rate from first meeting to signed contract.

Remain the primary point of contact post-sale, expanding the account across departments and service lines.

Collaborate with delivery and marketing teams to ensure messaging, branding, and service delivery remain aligned.

Maintain detailed CRM documentation in JobDiva for full sales visibility. REQUIREMENTS

5+ years of experience in IT staffing, sales, or client relationship management.

Proven experience selling to non-MSP organizations or initiating direct client relationships.

Strong verbal, written, and consultative communication skills.

Ability to manage multiple complex deals and prioritize effectively.

Comfortable working with remote teams and using tools like JobDiva and LinkedIn Navigator.

Entrepreneurial mindset with the discipline and drive to get results. WHY ARK?

You will be supported by the sales research and marketing teams

Work in a results-driven culture with room to grow your portfolio

Opportunity to shape and grow the business through direct client acquisition

Performance-focused, rewarding, and collaborative work environment