Motorcycle Technician - Motorcyles of Charlotte

Accept work assignments from Service Writer / Manager.

* Request parts for the job as early as possible when needs become known.

* Perform service, repair, and customization work in accordance to factory specifications.

* Complete repair work within the scheduled time period * Maintain productivity (time spent working on billable jobs) as close to 100% as possible.

* Notify Service Writer / Manager of additional work needed or any delays in expected completion as soon as they become known so that customer may be contacted and notified of the delay.

* Assist Service Writer, when requested, with writing up work orders, communicating with customers, test riding, or any other issue which will help ensure customer satisfaction.

* Ensure proper filing of paperwork upon completion of repairs.

* Deliver customer's vehicle in cleaner condition than when it was dropped off.

* Keep work area clean and assist others with maintaining shop cleanliness.

* Maintain technical (PHD and other) qualification by completing any necessary training programs assigned by the Service Manager.