Retail Pharmacist

Underthe direction of the Pharmaceutical Services Director, the Retail Pharmacy Manager is responsible for all

areas of retail pharmaceutical services for MMC including the procurement,

distribution, storage and administration of drugs by appropriate staff. The Retail Pharmacy Manager ensures that

pharmacy services of MMC are in compliance with all State and Federal

regulations.

General Competencies:

1. Always demonstrates professional

behavior, both when on duty and as a representative of the hospital outside of

normal work hours.

2. Always demonstrates a positive working

relationship with patients, visitors and facility staff.

3. Demonstrates organizational ability and

time management.

4. Produces deliverable products on time,

within budget, and with minimal direction.

5. Demonstrates

the ability to compile and organize data using Microsoft Office

Applications. Ability to make

appropriate recommendations or conclusions, given the data obtained.

6. Maintains

an organized set of records, delivers records immediately upon request, for the

functions that are performed within the scope of this job.

7. Communicates

appropriately, respectfully and clearly to directors, managers, and coworkers. Accepts direction as provided without

questioning authority, within the chain of command.

8. Performs

all assigned tasks accurately.

9. Takes

direction from others to include those employees of other departments with

which he/she works on a temporary basis in accordance with the chain of

command.

10. Demonstrates

ability to effectively use office machines in the performance of job functions.

11. Answers

phone calls, assists public and forwards appropriately if necessary in a

professional and friendly manner.

12. Current BLS Certification and Certified Immunizer

Specific

Competencies:

1. Compounds

and dispenses prescribed medications, drugs and other pharmaceuticals for

patient care.

2. Reviews

prescriptions issued by Physician or other authorized prescriber to ensure accuracy

and determine formulas and ingredients needed.

3. Directs

pharmacy workers engaged in mixing, packaging and labeling pharmaceuticals.

4. Answers

questions and provides information to pharmacy customers on drug interactions,

side effects, dosage and storage of pharmaceuticals if counseling offer is

accepted.

5. Actively

engages patients and clients with respect to customer service programs offered

by the pharmacy.

6. Actively

engages patients and clients with respect to program integrations offered by

the pharmacy.

7. Maintains

established procedures concerning quality assurance, security of controlled

substances and disposal of hazardous waste drugs.

8. Enters data

such as patient name, prescribed medication and cost to maintain pharmacy

files, charge system, and inventory.

9. Instructs

interns and other pharmacy personnel on matters pertaining to pharmacy and

maintains correct pharmacist to technician and pharmacist to intern ratios per

state/federal law.

10. Maintains awareness of third party

Rx systems and resolves third party rejection problems promptly.

11. Reports prescription errors

immediately and adheres to company policy regarding medication incidents.

12. Maintains awareness of loss

prevention controls and procedures to identify and minimize profit loss.

13. Develops and maintains a good

working relationship with physicians and other health care professionals in

order to better assist the customer.

14. Synthesizes complex or diverse

information; uses intuition and experience to complement data.

16. Manages difficult or emotional

customer situations; responds promptly to customer needs; solicits customer

feedback to improve service; responds to requests for service and assistance; meets

commitments; maintains confidentiality.

17. Maximizes sales and controls expenses in the retail pharmacy

18. Ensures currency and consistency of pharmacy policies.

19. Writes clearly and informatively; able to read and interpret

written information.

20. Exhibits objectivity and openness to others' views; gives and

welcomes feedback; contributes to building a positive team spirit.

21. Communicates changes effectively; able to deal with frequent

change, delays, or unexpected events.

22. Understands business implications of decisions; contributes to

profits and revenue; conserves organizational resources.

23. Observes safety and security procedures; reports potentially

unsafe conditions; ensures daily housekeeping, cleanliness, and sanitation

program as established within company guidelines.

24. Other duties may be assigned (may include technician-related

duties depending on available staff).

Thanks & Regards

Kevin -

Recruitment Analyst

InstantServe LLC