Client Service Representative

Location: Morristown, NJ Description The primary role of the Client Services Representative is to ensure Lightspeed Financial Services Group provides its clientele with a truly exceptional and personalized customer service experience.

The position will require the candidate to gain expertise in multiple aspects of the business including technology, trading, clearing, and compliance.

As a representative of our firm, you will need to possess excellent written and oral communication skills, a friendly and energetic attitude, and the desire to succeed in a fast-paced, dynamic working environment.

Job Responsibilities will include the items outlined below: Essential Job Functions * Respond to both new and existing customer inquiries related to a variety of topics including account opening, trading, customer statements, reports, technology, etc.

* Take and submit orders from customers as needed.

* Act as a liaison between customers and technical support * Act as a liaison between customers and clearing firm * Maintain current knowledge of products, software, industry regulations * Involved in problem resolution and reconciliation related to trading and settlement.

* Interact with market centers to troubleshoot problems and minimize firm risk.

* Perform special assignments and activities as defined by management.

Requirements * Requires a bachelor's degree in Finance or a related field * Demonstrated experience in customer service and support.

* Knowledge related to equities, options, and futures trading.

* Experience/Knowledge of electronic trading a plus.

* Creativity and the ability to multitask are required.

* Series 7 Required, Series 63 COMPANY OVERVIEW Lightspeed Financial Services Group is the home of professional traders.

Lightspeed is a provider of equities, options, and futures brokerage services for active and professional traders.

Headquartered in Morristown, NJ and with offices in Chicago our hallmarks of service, stability and technological know-how are recognized by traders across the United States.

Lightspeed's combination of highly customizable, real-time ultra-low-latency solutions with world-class, expert service helps us keep traders at the top of their game, regardless of market conditions.