Sportsbook Representative - Part Time

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click to discover how we empower team members to grow, thrive, and advance in their careers.

Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations.

Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary.

Stock Sports book Writer/Cashier's stations with adequate supplies; keeps all stations neat and clean.

Write Sports tickets in an accurate and timely manner.

Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs.

Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures

Explain wagering rules, including betting lines and odds, and procedures to guests

Provide information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest service. Offer information on activities, etc., and direct guests for further information as necessary.

Create and enter player tracking cards

Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity

Perform other job-related duties as requested

Must be 18 years of age

High School Diploma/GED; 6 months of customer service experience or equivalent combination of education and experience.

Previous cash handling experience preferred

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

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Equal Opportunity Employer

$10.50 an hour, plus tips