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Customer Service Representative - State Farm Agent Team Member

Company:
Steve Rider - State Farm Agent
Location:
Columbus, OH, 43220
Posted:
September 30, 2025
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Description:

Benefits:

Hourly Plus Commission and Bonuses

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Health insurance

*STATE FARM EXPERIENCE REQUIRED*

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Steve Rider - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

Answer customer inquiries and provide policy information.

Assist customers with policy changes and updates (billing, questions, etc.)

Process insurance claims and follow up with customers.

Administrative Tasks

Maintain accurate records of customer interactions. QUALIFICATIONS:

Communication and interpersonal skills.

Detail-oriented and able to multitask.

Previous customer service experience preferred.

Previous experience with State Farm

Active P&C and L&H License

This is a remote position.

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