Customer Success Intern - Summer

What you'll be doing: * Drive customer retention by earning partnerships and nurturing customer loyalty.

* Enhance customer experience and satisfaction by increasing responsiveness to Customer requests.

* Work directly with external customers to manage the contract modification and set expectations.

* Provide contract updates per customer requests (add items, delete items, term changes, etc.) to Business Operations Specialist.

* Reviews customer contract information/expiration, usage data, renewal rates, cancellations to recommend appropriate course of options for customer.

* Collaborate across the organization to develop tactics to attain successful account renewals and maximize account growth.

* Be the liaison between the customer, sales team and their Business Operations Specialist.

* Ensure a seamless workflow for processing customer orders.

* Maintain excellent internal and external customer service and problem-solving skills.

* Balance demands from multiple stakeholders and short-term and long-term priorities.

* Other duties as assigned.

What we're looking for: * Interest in customer facing positions.

* Intermediate level skill and experience with Microsoft Excel and other Microsoft Office products.

* Willingness to take initiative and drive problem solving.

* Excellent administrative and organizational skills.

* Strong verbal and written communication skills.

* Able to work with complex information with minimal supervision.

Education: * Pursuing a degree in Sales, Business Administration, or other related field.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability.

You can request reasonable accommodations by calling . Park Place Technologies is an Equal Opportunity Employer M/F/D/V.

Park Place Technologies has an in-house recruiting team that focuses exclusively on the hiring needs of our company.

We are not currently accepting additional third-party agreements or unsolicited resumes.

If you would like to be considered as a preferred partner with Park Place Technologies, please submit your detailed information to . Any CVs submitted directly to hiring managers will be considered unsolicited and become the property of Park Place Technologies.