Quality Manager

Primary Responsibilities: Quality Management System * Lead by example, demonstrate core values daily * Promote continuous improvement * Promote Risk-based thinking * Interpret and implement ISO 9001 standards * Coordinate and support surveillance and recertification audits conducted by external providers * Evaluate audit findings and implement appropriate corrective actions * Facilitate Management Review meetings * Maintain the quality metrics dashboard spreadsheet monthly * Maintain the ISO QMS board postings * Manage internal audit process * Analyze data to identify areas for improvement in the quality system * Develop, recommend, and monitor corrective and preventive actions * Facilitate CAPA and OFI review meetings * Quality records retention and control * Maintain calibration program for measuring equipment and schedule annual calibration * Monitor risk management activities (ISO 9001:2015) * Promote a quality culture Internal Quality * Determine personnel resource needs for the inspection function * Manage the quality function budget * Select quality equipment and inspection tools, and software, to support the inspection team * Aim to make production employees responsible for managing their own quality standards, i.e.

QATS and FVMT Guidelines and Workmanship Standards * Identify quality training needs and organize training to meet quality standards * Issue quality alerts * MRB Input * Support continuous improvement activities Supplier Quality * Support Purchasing in supplier selections * Work with suppliers to ensure quality requirements are met * Visit suppliers to conduct supplier quality audits * Communicate when suppliers are not meeting quality standards, and actions to be taken Customer Quality * Support customers' supplier audits * Investigate customer complaints and non-conformance issues, and root cause customer returns * Develop and implement customer corrective actions * Send out customer questionnaires every 18 months * Maintain customers' quality notes matrices * Drive quality into project activities to ensure product meets customers' requirements Training and Development * VT Level II certification and maintenance for the inspection team * Romer CMM training for the inspection team * Recommends development training for the quality team * Improve self through training and development Secondary Responsibilities: * Manage and administer the Welder Workmanship Training program * Assist CWI in the development of weld procedures and welder qualifications * Maintain schedules for welder continuity quarterly and annual vison exams * Maintain schedule for annual weld machine calibrations * Manage welding qualification-related costs * Assist with review of specifications and customers' deliverables requirements * Develop forms, checklists, process flow diagrams, etc., as needed to improve performance designated areas * Perform CWI as needed * Answer technical questions from the inspection team * Serve as a resource for other departments * Work with manufacturing department leaders to improve quality and reduce rework * Serve as member of management safety team Education: * Bachelor's degree in Quality Engineering, Manufacturing Engineering, Operations, Business Administration, or similar/related program required * In lieu of Bachelor's degree, a combination of an Associate degree with proven work experience in the metal fabrication industry with hands on operation and supervision responsibilities in multiple fabrication processes may be substituted; specifically in quality, welding, machining, and finishing operations Experience: * Production or engineering experience in a custom sheet metal fabrication business is desired * Five plus years' experience in managing or supervising quality assurance and quality control in a manufacturing setting * Familiarity with welding, fabrication, and machining specifications preferred * Knowledge of metals and raw materials along with the understanding of production processes, and costs of manufacturing is a plus * Good analytical and problem-solving skills * Knowledge of industry principles such as lean manufacturing and six sigma methodologies is preferred Specialized Experience: * Knowledge and application of ISO 9001:2015 Standard * Proficiency in Word, Excel, Microsoft Outlook, and an enterprise resource planning (ERP) systems; Infor CloudSuite Industrial (SyteLine) preferred * Accurate manufacturing blueprint reading experience required * Working knowledge of American Welding Society and Military welding procedures and specifications preferred * Excellent communication skills at all levels within an organization