ROLE OVERVIEW The role holder will be required to administer a client portfolio, under the supervision of a Line Manager.
They should be able to demonstrate a clear understanding of the client's portfolio, including risk awareness, relationship management and contractual and statutory obligations.
MAIN RESPONSIBILITIES AND DUTIES * Administer and monitor a client portfolio within the timescales set and agreed, investigating and suggesting enhancements where necessary, ensuring timely and effective client care.
* Complete the review process for client entities and be aware of risk exposure, including the fulfilment of responsibilities under the review procedures.
* Review legal and tax advice where appropriate and be able to interpret /implement relevant advice as required.
* Check, maintain and ensure accuracy of the central diary system relevant to the client portfolio to ensure deadlines are recorded and subsequently achieved.
* Maintain accurate and up to date records of client entities (including desktop), ensuring all statutory obligations are complied with.
* Manage own billing and cash collection / debtors process and minimise write-offs where possible.
* Assist with the management and training of junior members of the team.
* Manage own billing and cash collection / debtors process, have an awareness of recoverability and work in an efficient manner so as to minimise write-offs.
* Adhere to Risk & Associated Compliance procedures in relation to regulatory requirements and AML legislation.
* Adhere to CPD requirements in accordance with qualification level in-house procedures, if applicable.
* Adhere to the JTC core values and guiding principles.
* Any other duties as deemed necessary by Management.
* Maintain 90% chargeable time.
ESSENTIAL REQUIREMENTS * Ability to work to deadlines and prioritize effectively.
* Extensive administration experience.
* Good analytical skills.
* Ability to collate and present information in a clear and concise manner.
* Self-motivated with a positive approach, strong work ethic and willingness to learn.
* Highly organised with strong attention to detail.
* Excellent written, verbal and interpersonal skills.
* Competent in all Microsoft applications.
* Hold or be studying towards a relevant professional qualification.