Customer Service Rep

Our client is seeking a motivated and customer-focused professional to join our team as a Customer Service Representative. This fully remote role is responsible for handling customer inquiries via phone and other communication channels, providing exceptional service, and ensuring a positive customer experience.

Responsibilities:

Respond to customer inquiries promptly and professionally over the phone and through other channels.

Assist customers with product questions, orders, returns, and issue resolution.

Maintain accurate records of customer interactions and transactions.

Collaborate with team members to ensure a seamless customer experience.

Demonstrate strong problem-solving skills and maintain a high level of professionalism.

Qualifications:

1-3 years of customer service experience in retail or a call center environment.

Strong communication and interpersonal skills with the ability to handle customer concerns effectively.

Highly organized with strong attention to detail.

Comfortable working in a fully remote environment.

Recent college graduates are encouraged to apply; degree not required.