Service Advisor

Sayville Ford, Long Island's Ford Giant continues to grow. We are Long Island's busiest and largest Ford Service Department. Whether you are starting your career or advancing it, when you join our team, you become a valued part of our family. Our service advisors typically earn $75,000 and $130,000 per year! Must have previous experience as a service advisor. All shifts available!

BENEFITS

Medical, Dental, Vision coverage

Vacation and Sick paid time off

Family-owned & operated dealership since 1957

Employee discounts & purchase plans

401(k)

Company events

RESPONSIBILITIES

Greet customers promptly

Obtain customer and vehicle information

Clearly report all vehicle symptoms as described by the customer

Determine and recommend maintenance based on age, mileage and history of vehicle

Prepare a complete and accurate estimate of cost for labor and parts

Establish follow up time

Monitor the progress of each vehicle throughout the day, and update customers frequently

Verify that the final invoice reconciles with the work performed on the repair order

Explain all completed work and charges to customers

REQUIREMENTS

Proven record of achieving exceptional customer satisfaction

Past experience as a service advisor, assistant lane manager or service consultant

Above-average energy level

A desire for a long-term career with a growing organization

Personal and professional integrity

Computer skills and willingness to learn new programs

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.