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OS Customer Service Helper

Company:
Lansing Board of Water & Light
Location:
Lansing, MI
Posted:
September 30, 2025
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Description:

Outside Service Call Center Helper

Job Description

GENERAL SUMMARY OF DUTIES:

Assist with assigned duties delegated by the Call center, Remittance, Collections/Billing and System support Supervisors or Team Leads

ESSENTIAL FUNCTIONS:

Assist with special project information as assigned by Call Center supervisor or Team Leads

Assist with assigned tasks for Collections and Billing.

JOB SPECIFICATIONS: KNOWLEDGE, SKILLS, ABILITIES

High School Diploma or equivalent.

PHYSICAL REQUIREMENTS/ WORKING CONDITIONS:

Frequently required to sit, talk, hear and listen.

Ability to effectively communicate in writing and orally.

Ability to enter and retrieve data from computerized, typed and written sources.

Normal office environment.

Some field work and standing.

Pay Range: $22 per hour

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