Scheduler

Overview Job Summary Obtains accurate demographic, insurance, and clinical information and enters in to the computer system to create the new patient account and financial record.

Schedules patient with the appropriate provider across the BMHCC system.

Performs other duties as assigned.

Responsibilities Provides coordination of patient flow by following established scheduling procedures and protocols.

Handles phone calls for all internal and external customers in to the department.

Competently uses the hospital information and telecommunications systems to maintain records, correspondence, and reports to facilitate timely communication and accurate documentation.

Communicates with staff and customers by maintaining, receiving, conveying and recording information accurately.

Completes assigned goals.

Specifications Experience Minimum Required None Preferred/Desired 1 year of business experience in a healthcare environment.

Education Minimum Required Skill in communicating clearly and effectively using standard English in written, oral, and verbal format to achieve high productivity and efficiency.

Skill to write legibly and record information accurately as necessary to perform job duties.

Preferred/Desired Additional business/college courses preferred.

Knowledge of medical terminology preferred.

Training Minimum Required None Preferred/Desired Knowledge of EPIC or other electronic medical records.

Front desk clinical clinical scheduling experience preferred.

Special Skills Minimum Required Basic computer skills, ability perform basic math computation.

Excellent customer service and communication skills.

Ability to speak, articulate, and be understood clearly.

Preferred/Desired Licensure None Minimum Required Preferred/Desired