Call Center Representative

CEP Job Post ($17.00-$19.00)

About Us:

At Hank's Handyman Services, we set the bar high. Our team takes pride in delivering Red Carpet-level service to every homeowner, every time. We're a team of professionals who value craftsmanship, communication, and a commitment to excellence. If you're someone who brings your best every day and thrives in a supportive, fast-paced environment, we want to hear from you!

Position Overview:

We're currently seeking Call Center Representatives to join our growing team. This is not a sales role, it's about building relationships, providing exceptional customer service, and helping homeowners schedule the services they need.

What You'll Do:

Answer incoming calls and assist potential customers in a friendly and professional manner

Schedule appointments and provide information about our services

Accurately input data and customer details into our systems

Deliver consistent, high-quality customer experiences

Work collaboratively with teammates to support daily operationsWhat We're Looking For:

Strong communication skills (verbal and written)

Excellent attention to detail

Prior experience in a call center or customer service environment preferred

A professional, upbeat phone presence

High energy, trainable, and positive attitude

Dependable, punctual, and strong work ethicPreferred (but not required):

Experience with Service Titan

Proficiency with Microsoft Office (Word, Excel, Outlook)

Familiarity with Google Drive (Docs, Sheets, Forms)Benefits:

Medical, Dental, and Vision Insurance

401(k) Retirement Plan

Paid Time Off (PTO)

Paid HolidaysReady to Apply?

We'd love to hear from you! Submit your resume and let us know why you'd be a great fit for Hank's Handyman Services.