* JOB SUMMARY * Responsible for; promptly and professionally greeting and assisting customers, scheduling appointments and accurately completing patient registration information, proper telephone etiquette and processing information for billing.
* DUTIES AND ESSENTIAL FUNCTIONS * Overall performance rating of below indicated essential job duties: * Answer phones, schedule appointments, complete patient referrals and documentation in a timely manner.
* Complete all registration activities, check-in to check-out, obtain and maintain current demographics and insurance information.
* Daily cash management (collects payments, explain financial requirements, etc.), includes daily balancing, verification, and deposit.
* Insurance verification prior to patient visit, when applicable.
* Manage office correspondence, medical record documentation, and process medical records requests.
* EDUCATION/LICENSE/CERTIFICATION/OTHER REQUIREMENTS * Minimum requirement: * High School diploma or GED * Must be able to type 35 correct words per minute * Preferred qualifications: * One year experience in medical office setting * WORKING ENVIRONMENT * Works indoors in an office/clinic setting * The noise level is usually moderate * PHYSICAL DEMANDS * Constantly required to maintain a stationary position behind a computer.
* Frequently required to move about inside the department.
* Constantly required to communicate telephonically and face to face with colleagues and customers.
* Constantly required to operate a computer and telephone.
* Constantly required to lift and/or move up to 10 pounds.
* Frequently required to lift and/or move up to 25 pounds.
* Occasionally required to lift and/or move up to 50 pounds * Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception