Overview We are seeking a highly organized and customer-focused Patient Access Representative to join our team at MedCura Health.
The ideal candidate will have excellent communication skills and a strong commitment to providing exceptional patient service.
This role is critical in ensuring a positive experience for our patients from the moment they enter our practice.
Benefits: Competitive salary Annual incentives Retention bonus Comprehensive benefits & discounts Retirement plan w/ employer matching Paid Time Off (PTO) Paid holidays Company issued uniforms Opportunities for professional development and continuing education Opportunities for loan repayment and/or student loan forgiveness Schedule Full-time Shift Day Salary $16.00 - $22.00 / hour Qualifications * High school diploma or equivalent required; associate degree preferred.
* Previous experience in a healthcare or customer service setting is highly desirable.
* Strong interpersonal and communication skills.
* Proficiency with electronic health records (EHR) systems and other office software.
* Ability to multitask and handle a fast-paced work environment.
* Attention to detail and strong organizational skills.
* Knowledge of medical terminology is a plus.
Responsibilities * Greet and assist patients and visitors upon arrival.
* Register patients, verify insurance information, and collect necessary documentation.
* Schedule appointments and manage patient flow to ensure timely service.
* Answer phone calls, address inquiries, and provide information about services and procedures.
* Process patient payments and provide receipts for services rendered.
* Maintain accurate and up-to-date patient records in the electronic health records (EHR) system.
* Ensure compliance with HIPAA and other regulatory requirements related to patient privacy and information security.