B2B Care Business Analyst

Talascend is currently seeking a B2B Care Business Analyst for a contract opportunity with our client in Englewood Cliffs, New Jersey.

Overview

The role involves carrying out various administrative functions, project support, and cross-departmental collaboration to enhance B2B customer satisfaction and improve service processes.

Responsibilities

Review of service plans and project support

Document important progression and discussions

Generate reports and create presentations

Cross-departmental collaboration to provide B2B customer satisfaction

Prepare reporting for senior leadership and global headquarters

Develop and improve B2B service processes

Qualifications

Bachelor's degree in business management, economics, finance, accounting or relevant field required

5+ years of related administrative and project management experience

2-4 years experience required

Requirements

Bilingual for English and Korean (Read and Write - A Must)

Must have experience with Microsoft Standard Office Suite

Must have demonstrated project and program management skills

Proven experience of successful planning and executing projects and/or events

Ability to create effective relationships, influence and collaborate internally and externally at all organizational levels

Must have the ability to manage through fast paced environment

Verbal and written communication skills

Attention to detail, customer service and interpersonal skills

Ability to work independently and manage one's time

Knowledge of business and management principles involved in strategic planning, resource allocation, and production methods

Ability to apply accounting and mathematical principles to work as needed

Ability to analyze business trends and project future revenues and expenses

Previous experience with computer applications, such as Microsoft Word and Excel; Enterprise Application experience a plus

Shift

5 days per week in office

We thank all applicants for their interest. However, only those qualified individuals who closely meet the qualifications of the position will be contacted. The details of the position are only a summary, other duties may be assigned as necessary.

Background Check and Drug Screen may be required.