Server Assistant

We are looking for Server Assistants to join our team at Coppin's Restaurant inside the beautiful Hotel Covington.

Hotel Covington embodies the transformation of a celebrated, century-old downtown building into a modern luxury hotel. As the first of its genre in the market, Hotel Covington appeals to business and leisure travelers accustomed to upscale hotels in primary markets seeking an authentic and locally influenced experience. The hotel draws inspiration from the local culture and cultivates a following through a sense of civic pride and exciting food & beverage.

Job Requirements:

Deliver exceptional service consistently

Follow service guidelines

Clean, set and re-set tables continuously, assuming responsibility for station, tables and side duties.

Serve water, bread and coffee

Stack trays properly for efficient unloading for stewarding and ensure proper safety standards at all times.

Perform set up duties as requested to include side stations, storage areas and food staging area.

Fold napkins for meal period to maintain an adequate supply.

Help out in all other food and beverage departments when needed

Answer telephone promptly and properly being polite, courteous and friendly

Offer guests an enjoyable, expertly served beverage/dining experience conforming to guidelines of excellence for quality, professionalism and friendliness

Anticipate and service of guest's needs

Serve and clear food and beverage items in an unobtrusive and professional manner

Be familiar with the menus, including preparation, ingredients and description

Be familiar with the wine list and in wine and beverage service including stemware used

Complete opening and closing side work as assigned and have all tables set according to standard

Present menus and explanations for all menu items as well as specials of the day

Utilize the hotel's computer system ringing up sales, printing checks, closing checks and completing closing readings

Carry trays, bus and reset tables with linen, china, glass and silver

Ascertain a guest's satisfaction and handle any problem which may arise informing a manager of the problem and how it was resolved

Recognize and address potential intoxicated, disruptive or undesirable guests

Stock linen, china, silver and glassware for service

Ensure all silver equipment is in good condition and polished

Install buffets and brunch tables as well as set-up of food items and displays

Maintain and retrieve all food items from the kitchen and attractively and safely transport them to an outlet

Work closely and communicate with the kitchen associates

Assist in table side service

Serve any dishes to guests while explaining the contents and preparation

Properly clear and crumb tables according

Offer coffee or tea and serve any requested

Breakdown any buffets, displays or side stations when needed

Greet each guest promptly, courteously, graciously with eye contact, a smile and good posture

Recognize regular guests and to greet them by their name

Make the guest feel comfortable and at ease in his/her room (Room Service)

Keep accurate control of guest checks, credit vouchers, currency and posting procedures

Record all guest charges, gratuities and cash transactions accurately

Set up orders on trays and tables and transport them to guest floors and rooms.

Remove trays and tables from guest rooms and corridors

Handle "Do Not Disturb" rooms (ie. guest does not answer)

Conduct oneself in a professional manner at all times to reflect the hotel high standards

Maintain a good working relationship with other associates

Respond properly in any hotel emergency or safety situation

Move chairs and tables

Job Types: Part-time, Full-time

Salary: $12.00 per hour

Benefits:

Dental insurance

Employee assistance program

Employee discount

Flexible schedule

Health insurance

Paid time off

Referral program

Vision insurance

Physical setting:

Bar

Fine dining restaurant

Upscale casual restaurant

Schedule:

Day shift

Night shift

Weekend availability

Shift:

Day shift

Evening shift

Morning shift

Supplemental pay types:

Tips

Weekly day range:

Monday to Friday

Weekend availability

Experience:

Restaurant Experience: 1 year (Preferred)

Shift availability:

Day Shift (Preferred)

Night Shift (Preferred)

Work Location: One location