Showroom Supervisor - New York New York

Las Vegas, Nevada The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment?

Are you enthusiastic about being a team player in one of the most fascinating industries in the world?

At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB: Step into the spotlight at New York-New York Hotel & Casino as a Showroom Supervisor, where the energy of the Strip meets unforgettable live entertainment.

In this role, you'll lead the way for front-of-house operations across our theaters and showrooms, ensuring every guest enjoys a seamless, memorable experience.

You'll also oversee property ticket sales, foster strong partnerships with show teams and property leaders, and keep our world-class service standards shining in every interaction.

You will play a vital role in our mission to own the guest's experience and create WOW memories that they will carry with them far beyond their stay with us!

THE STARTING PAY RATE: $25.00 / Per Hour THE DAY-TO-DAY: * Provide leadership support in the Manager's absence, including concession comps, station assignments, and early out approvals * Lead pre-event briefings with event staff, following direction and information from department leadership * Monitor staff interactions with guests during events to ensure high levels of service * Ensure all transaction responsibilities are completed according to procedures, including ticket handling, seating guests, and answering questions * Monitor and maintain inventory and stock of all equipment and supplies THE IDEAL CANDIDATE: * Must be 21 years of age or older * High School Diploma or GED * Two (2) years of previous Ticket Office or Theater experience required * Ability to lead and mentor a team * Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders * Must be able to work various shifts, including weekends and all holidays THE PERKS & BENEFITS: * Health & Income Protection benefits (for eligible employees) * Professional and personal development opportunities through employee programs and network groups * Free meals in our New Yor New York employee dining room * Free parking on and off-shift at all MGM Resorts properties * Wellness incentive programs to help you stay healthy physically and mentally * Access to company hotel, food and beverage, retail, and entertainment discounts VIEW JOB DESCRIPTION: Are you ready to JOIN THE SHOW?