Director Of Emergency Services

Job Summary

The Director Emergency Services Department assures service, growth, development, personnel management, and resource allocation and management controls in order to ensure consistent high-quality patient care in the Emergency Department.

Job Responsibilities

Service

• Accurately identifies real/potential problems affecting the service and implements solutions with follow through and communication.

• Actively participates in service, departmental and hospital wide committees as assigned, providing ongoing communication to those one represents.

• Advances the patient experience agenda in the Emergency Department.

People

• Coaches immediate subordinates providing feedback; constructive critique of work; facilitates individual development plan; and documents their job performance.

• Adheres to all Human Resource policies.

• Effectively communicates departmental, organization and industry information to staff.

• Facilitates evidence based employee engagement practices.

• Effectively builds strong relationships, networks to deliver upon organizational, and department goals.

• Participate in employee and patient rounding and identifies and mentors potential future leaders

Quality

• Enforces standards of emergency department care and develops processes to measure and ensure consistent compliance.

• Develops, implements, and evaluates an ongoing emergency services program, which assures quality patient care consistent with the Hospital mission.

• Monitors compliance with regulatory, accrediting and hospital policy for patient services, and environmental and personnel safety.

• Oversees a PI program that consistently monitors and evaluates critical aspects of care.

• Is responsible for department's operational excellence; ensures department delivers quality services in accordance with applicable policies, procedures and professional standards.

• Follows the Hospital Exposure Control Plans/Blood borne and Airborne Pathogens.

Finance

• Seeks new program strategies and/or program enhancements which would expand patient services.

• Develops, prioritizes and defends a capital equipment requests.

• Is responsible for the fiscal management of department; assures proper utilization of organization's financial resources.

Growth

• Advances the growth agenda for emergency services.

Community

• Demonstrates a poised and confident demeanor that reassures others and commands respect within the organization and the community.

• Develops and builds strategic external networks.

Qualifications

Bachelor's degree Nursing required

Master's degree MHA, MSN, MBA, or related field preferred

3+ years of experience in emergency services required

3+ years of experience in a leadership role preferred or equivalent combination of education and/or experience

Licenses, Certifications, & Training:

Currently licensed as a registered professional nurse in the state in which he or she practices, in accordance with law and regulation required

Advanced Cardiac Life Support (ACLS) required

Pediatric Advanced Life Support (PALS) or Emergency Nurse Pediatric Course (ENPC) required

Basic Life Support (BLS) required

SHIFT: Full time Days (rotating weekends)

General Comments

Additional Information

FTE's- 46

13 Bed ER

65-70 Patients daily

High Acuity

Must be able to handle pressure and a fast pace unit

Must be able to hold staff accountable

Must have a BSN

Will report to the CNO

Must be clinically competent to assist staff

Must be comfortable being in a smaller facility and wearing multiple hats

Have seen an uptick in their behavioral health population

Has seen an increase in their hold times

85-90% capacity daily

Compensation: Salary range from $100-$121K (mid)- $135K with 15% annual incentive bonus.