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SUMMARY
The Haymakers Clerk receives cash from customers or Associates in payment for goods or services by performing the following duties in a quick and friendly manner. Oversees operations when left in-charge of store.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provides excellent customer service, ensuring positive customer relations and satisfaction.
Performs product scanning and processing of customer's orders in an accurate, efficient, and prompt manner.
Processes and is accountable for other services handled at the register
Ensures proper handling of all forms of tender and coupons
Answers incoming phone calls using proper phone etiquette
Performs fixed activities as assigned by Store Director
Assists with maintenance and cleaning of the store
Follows all store and department policies and procedures
Follows all safety policies and procedures
Other duties as assigned.
KEY ATTRIBUTES
Excellent Customer Service Skills
Ability to prioritize and multi task
Detail Oriented
Problem solving skills
High energy
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED);
One to three months related experience and/or training;
Equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Write routine reports and correspondence.
Speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS
Basic math concepts (addition, subtraction, division, multiplication)
CERTIFICATES, LICENSES, REGISTRATIONS
Food Handler's Certification as required by State Law
Basset certificate (stores with gaming)
RECOMMENDED EQUIPMENT
Slip resistant shoes with closed toe and heel
Safety Cutter
Uniform per store policy
PHYSICAL DEMANDS
Regularly (Over 2/3 of the time)
Stand
Use hands to finger, handle, or feel
Reach with hands and arms
Communicate with associates and customers
Lift and/or move up to 20 pounds
Frequently (Between 1/3 to 2/3 of the time)
Walk
Stoop
Kneel
Crouch
Crawl
Occasionally (Less than 1/3 of the time)
Climb
Balance
Taste or smell
Lift and/or move up to 50 pounds
Vision
Close
Distance
Ability to focus
WORK ENVIRONMENT
Occasionally
Fumes or airborne particles
Outside weather conditions
Moving mechanical parts
Toxic or caustic chemicals
Noise Level
Moderate
PAY RANGE (depends on industry experience)
Min. Wage up to $17/hour (IL Locations Only)
BENEFITS (eligibility based on full-time/part-time status)
Medical, Dental, and Vision Insurance
Flexible Spending Accounts (Medical and Dependent Care)
Life Insurance
Voluntary Benefits
Paid Time Off
Retirement Plans
Employee Assistance Program
**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.
**Position requirements may vary by store location