Location: Bethesda North Hospital, 10500 Montgomery Road, Cincinnati, OH 45242
Work Hours:
Full time, 80 hours bi-weekly
Evening shift
Every other weekend and holiday rotation
Join our team as a Phlebotomist and be a vital part of our healthcare mission. At TriHealth, you'll have the opportunity to work with patients of all ages, from infants to geriatrics, ensuring the highest quality specimens for diagnostic testing.
As a key liaison for our laboratory, you'll make a difference every day by accurately processing physician orders and entering data into our LIS/HIS systems. We're looking for dedicated professionals who are passionate about patient care and eager to contribute to our award-winning team.
Minimum Job Requirements:
Minimum of High School Degree or GED is required
Phlebotomy certification preferred
1-2 years' experience in Phlebotomy preferred
Job Overview:
This position serves as a liaison for an extensive variety of laboratory customers. This position procures quality specimens from adult, geriatric, pediatric and infant patients for diagnostic testing according to CLIA, TJC and CAP guidelines and may perform EKG's on outpatients. This position makes/receives telephone calls to/from customers, gathers data required for service and billing, answers questions and resolves issues. This position also completes documentation to meet OIG compliance guidelines which includes accurate interpretation and transcription of physician orders and LIS/HIS order entry. This position may receive incoming specimens, enters patient demographics and test orders using LIS/HIS systems, labels specimens, and distributes them to the proper lab departments for testing.
Key Responsibilities:
Ensure specimen integrity by obtaining patient identification, accurate data, collection and specimen collection
Documents all information as required in expected timeframes
Understands the importance of accuracy in all steps of the collection process and completes all work accurately and timely.
Takes on complex tasks when asked and takes initiative to take on tasks when need arises.
Completes work following processes and protocols for safety, confidentiality, and sample integrity
Working Conditions:
Climbing: Occasionally
Concentrating: Consistently
Continuous Learning: Frequently
Hearing (Conversation): Consistently
Hearing (Other Sounds): Consistently
Interpersonal Communication: Consistently
Kneeling: Occasionally
Lifting <10 Lbs: Consistently
Lifting 50+ Lbs: Rarely
Lifting 11-50 Lbs: Frequently
Pulling: Occasionally
Pushing: Occasionally
Reaching: Consistently
Reading: Consistently
Sitting: Consistently
Standing: Consistently
Stooping: Occasionally
Talking: Consistently
Thinking/Reasoning: Consistently
Use of Hands: Consistently
Color Vision: Consistently
Visual Acuity (Far): Consistently
Visual Acuity (Near): Consistently
Walking: Consistently
TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:
Serve: ALWAYS...
• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS...
• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service
Respect: ALWAYS...
• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone's opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS...
• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS...
• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community
About Us
Careers at TriHealth are diverse. From clinical to administrative, sales to service, our team members contribute skills that are as varied as the services we offer and the people we serve. As an employer, TriHealth demonstrates the organization's values by offering comprehensive benefits packages, competitive wages, and milestone recognition.
Explore our career options to help you determine the type of job best for you as well as help narrow your search within our website. We look forward to you joining the TriHealth family!