Description ENTRY REQUIREMENTS * High School graduate required with a minimum of three (3) years secretarial and/or office experience or comparable formal education.
At least one-year hospital experienced desired.
* Demonstrates energetic, professional and friendly appearance.
* Possesses outstanding interpersonal skills, communication skills and excellent telephone skills.
* Demonstrates ability to effectively handle sensitive and high stress situations.
* Demonstrates excellent grammar, spelling, formatting and punctuation skills.
* Demonstrates considerable initiative and ability to work independently.
* Unit clerk skills and Medical Terminology recommended.
* Position requires a high degree of confidentiality.
* May be subject to elements of time pressure, constant interruption of activities and noise.
* Must have basic typing ability (30 wpm) and good mathematical skills.
* Microsoft Office package literacy required with demonstration of using Word, Excel, Publisher and PowerPoint and knowledge in Outlook required.
SPECIFIC DUTIES * Supports the Mission, Vision and Values of Munson Healthcare.
* Embraces and supports the Performance Improvement philosophy of Munson Healthcare.
* Promotes personal and patient safety.
* Uses effective customer service/interpersonal skills at all times.
* Facilitates end user training as needed for Outlook and also Microsoft Office Package.
* Maintains staff attendance records and educates new employees on Kronos or other unit processes.
* Maintains Kronos time and attendance- Enter payroll or scheduling data and run reports requiring advanced knowledge of Kronos.
* Maintains appropriate levels of supplies for nursing unit, i.e., forms, education material, and general office.
* Maintains patient confidentiality and advocates to all staff.
* Creates and organizes data into either Microsoft Excel or PowerPoint.
May also create custom reports as needed.
* Supports Managers with overall office coordination; schedules interdisciplinary, meetings, may develop agenda or take minutes.
* Coordinates Education/Travel.
* Performs other duties and responsibilities as assigned.
* Assist Professional Governance councils with secretarial support/location for meetings.