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Program Manager, STEM Hub

Company:
Cleveland State University
Location:
Cleveland, OH, 44115
Posted:
September 30, 2025
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Description:

Posting Details

Posting Details

Business Title

Program Manager, STEM Hub

Posting Category

Administrative Support/Clerical

Salary Grade

05

Salary Plan

Professional Staff - SEIU

Hiring Range /Pay Rate

Department

Academic Programs

Department Description

Position Location

Main Campus

FTE

1.0

Job Summary

Ensures students are provided with comprehensive science, technology, engineering, and mathematics (STEM) focused support services within the STEM Hub. Contributes to operations, providing outstanding customer services standards, assists with tutor recruitment and hiring for STEM courses. Promotes the program by presenting to groups, updating STEM Hub website and social media. Supervises student employees. Performs other functionally related duties as assigned.

Minimum Qualifications

Bachelor's degree, preferably in a science or education related field.

Two (2) years prior experience in an educational setting.

Experience in a STEM field.

Knowledge of student development and best practices in education, academic support, and tutoring programs.

Preferred Qualifications

Master's degree in a science or education related field.

Three (3) years of experience working in a leadership role within a learning center or similar academic environment.

Higher education experience.

Experience hiring, training, and supervising staff preferably in student support services.

Experience with program assessment and developing new program initiatives.

Knowledge, Skills, and Abilities (KSAs)

Working knowledge of student development and training certificates (CRLA & Supplemental Instruction).

Knowledge of student development and best practices in education, academic support, and tutoring programs.

Ability to work effectively with individuals from diverse educational, cultural, and economic backgrounds.

Knowledge of best practices for tutoring, retention, and academic achievement. Incorporates principles of teamwork with all organizational levels in the resolution, completion, and follow-up of responsibilities.

Excellent communication skills, both verbal and written. Able to present before large groups.

Strong organizational and excellent interpersonal skills and have a "student service focus" attitude and delivery.

Ability to professionally present and market programs. Ability to motivate, coach and develop others.

Experience coordinating a large program, maintaining detailed comprehensive records, analyze, and organize information, and have time-management skills.

Proficient in Microsoft Office Suite, including Teams, Word, Excel, Access, Outlook, and PowerPoint.

Ability to effectively engage with team members to ensure appropriate communication and develop effective plans.

Excellent problem-solving and critical thinking skills.

Able to work evenings and weekends, as assigned.

Requisition Number

PT0703678S

Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting

06/30/2026

Special Instructions to Applicants

Applicant Instructions

Offer of employment is contingent on satisfactory completion of the University's verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.

Applications will be exclusively accepted online at Mailed or emailed application materials will not be accepted.

Hours per week

40

Work Schedule

Monday-Friday, typically 8:00am-5:00 pm.

Advertising Copy

Full Time/Part Time

Full Time

Posted Date

08/19/2025

Close Date/Application Deadline

Open Until Filled

Yes

Review Begins

08/25/2025

Tentative Start Date

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